Thank you for your interest in Bloom! We hope that you have had an enjoyable shopping experience. The Bloom staff is fully committed to helping you with any problem you may come across so, if a question you have is not covered in the subjects below, please feel free to e-mail us with any and all questions at:
info@bloomdowntown.com.

Online Return Policy

In the event that you are not fully satisfied with your purchase, we will accept returns up to 21 days from your order ship date (you will receive a fulfillment email once your order ships). All returned items must have original tags, be unworn, unwashed, and in the same condition they were purchased. We are unable to accept damaged merchandise for a refund or exchange. A full refund will be issued if we find the item(s) to be in good condition with all tags upon receipt of arrival. Store credit is also available. We are unable to accept returns without prior approval. Please note all jewelry or accessory are final. ALL SALE ITEMS ARE FINAL SALE. No returns or exchanges on final sale items.

To request a return authorization, please email us at returns@bloomdowntown.com. We will send you a return authorization form to be completed and included with your returning items.

All returns should be shipped to:

Bloom
Attn: Returns Dept.
104 N. Tennessee St.
McKinney, TX 75069

Returns will be processed 3-5 days after receipt. 

Shipping is non-refundable. 

Late returns (received after 21 days from the original order ship date) will only be issued store credit and be subject to a 50% restocking fee.

Returns received after 30 days from the original order ship date will not be accepted and will be returned. 

Damaged or items in worn condition will not be accepted for a refund or store credit. Please take care when opening packages. We are unable to accept items damaged in transit or while being opened. 

If you have any questions regarding returns, refunds or exchanges please e-mail us at:
returns@bloomdowntown.com.

In Store Returns

Online returns brought to the store will be accepted and refunded up to 21 days from the order ship date assuming all item(s) are unworn, unwashed, with original tags attached and original receipt is present. ALL SALE ITEMS ARE FINAL SALE. No returns or exchanges on final sale items.

Employment
All available positions at Bloom will be listed on our Jobs page. To apply, complete the application online and include a cover letter and resume. If no positions are listed you may e-mail us your resume for later consideration if a position becomes available. Please send e-mails and resumes to:

work@bloomdowntown.com.

Size Chart

Shipping

We ship using USPS or UPS. Shipping options are available in the checkout, rates vary due to package weight and location desired. Please allow 1-3 business days for order processing. Currently we only ship to the United States and Canada.*

All expedited (Overnight and Second Day Air) orders must be received by 12 p.m. CT to ship that day. If received after 12 p.m., such orders will ship the following business day, Monday-Friday (excluding holidays). 

*If shipping to Canada, please expect 2-4 weeks for the item to be delivered.
In Store Pick Up
If you would like to pick your item up in the store, please use code "inshore" for free shipping. Your item(s) must be picked up within 7 days of ordering. Online confirmation of order must be present along with the credit card used to purchase the item. Anything ordered after 3 p.m. CST will result in next business day processing.

Gift Cards

Gift cards ($10 and up) may be purchased online or in store and are redeemable for both locations. Gift cards do not expire. For a special amount not listed on our products page, please e-mail info@bloomdowntown.com for help.

Out of Stock Items

In the event that an item you had your eye on is out of stock all together or just in your size, please feel free to e-mail us at info@bloomdowntown.com and we will be happy to help you find a new item or let you know if a reorder has been placed.